Quality Management - David L. Goetsch, Stanley B. Davis

This direct, straightforward book provides readers with material that focuses on making the theories and principles of total quality practical and useful. It covers all of the elements of total quality, including several that receive little or no attention in other total quality books. Practitioners in a corporate setting will find it a valuable guide in helping them understand and implement total quality. Topics which are covered include Quality and Global Competitiveness, Strategic Management: Planning and Execution, Quality Management and Ethics, and Communication and Interpersonal Relation Quality Management - David L. Goetsch, Stanley B. Davis od authora David L. Goetsch, Stanley B. Davis a nakladatelství za skvělé ceny na e-shopu Martinus.cz